Shipping policy

Shipping Policy – Nature Vive
At Nature Vive, we strive to ensure your orders are delivered safely and efficiently.
Processing Time
All orders are processed and shipped within 2–3 working days after payment confirmation.
Orders are not shipped on weekends or public holidays.

Delivery Time
Estimated delivery time is approximately 6–10 business days depending on your location and local courier services.
Please note that shipping times may vary during peak seasons, holidays, or due to unforeseen courier delays.

Order Tracking
Once your order has been shipped, a tracking number will be sent to your email.
Please allow 1–3 business days for tracking updates to appear.

Incorrect Shipping Information
Please ensure your shipping details are accurate before placing your order.
Nature Vive is not responsible for lost parcels due to incorrect shipping information provided by customers.

Delayed or Lost Packages
If your order is delayed or missing, please contact us at:
support@naturevive.com
We will do our best to assist and resolve the issue as quickly as possible.