Shipping and Refund Policy

Shipping Policy

We work with trusted fulfillment partners to deliver your order as quickly as possible.

 

Processing Time

Orders are processed within 1-3 business days.

 

Shipping Time

·         United States: 5-15 Business Days

·         Canada: 7-15 Business Days

·         Australia: 7-15 Business Days

·         United Kingdom: 7-15 Business Days

 

Shipping times may vary during peak seasons, holidays, or due to carrier delays.

 

Order Tracking

Once your order ships, you will receive a tracking number via email.

 

Refund Policy

Your satisfaction matters to us. If you're not completely satisfied with your purchase, please contact us within 30 days of receiving your order.

 

Eligible Returns

• Damaged Items
• Incorrect Items Received
• Defective Products

Non-Eligible Returns

• Opened consumable products
• Products used beyond normal inspection
• Requests made after the return window

To request assistance, please contact: support@naturevive.com